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English · United Kingdom · EUR

Frequently asked questions

3 questions · Reviews and experiences

Reviews and experiences

Share experiences and understand reviews.

Who can write or edit a review?

With a verified Antro account and a valid Antro ticket, you can write a review for 45 days after the event ends. You can have one review per organisation and update it after a later visit. Team members cannot review their own organisation.

You can edit or delete your review, except while Antro is investigating a report.

Can an organisation remove an unfavourable review?

No. An organisation can enable or disable reviews as a whole, but cannot hide an individual review. A reported review remains visible while Antro assesses the report. Only Antro can hide abusive content after assessment.

What does the event shown with a review mean?

Antro checks whether a valid order for that past event is linked to the writer’s account. That is why the event appears with the review. This does not verify physical attendance or the accuracy of the opinion.

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