Frequently asked questions

Contact Antro through the contact page. Describe what happens, on which page and what you expected. Include your order number if relevant. For complaints about the event itself, contact the organiser first; Antro remains accountable for errors in the platform or its own services.

Go to Advertising in the dashboard and submit your request. A request is not yet a confirmed placement or payment. Antro agrees the placement, period, price and conditions with you; the agreement takes effect once the offer is accepted.

Advertisements are clearly identified. Unless agreed otherwise, you buy a placement for a period, not a guaranteed number of visitors, clicks or sales. You can withdraw an unaccepted request free of charge.